Our team’s churn models cut player churn by 10% at a global bookmaker. See how →
Team track record · Risk

Deduplication saves a UK bookmaker about £80,000 a month in affiliate fraud

One of the world's largest and oldest multi-channel bookmaking and gaming companies, headquartered in the UK and operating in more than 25 countries, with annual revenue above €3 billion (2020).

~£80Ksaved per month in suppressed affiliate payments
93.7%accuracy identifying duplicate accounts
25+countries covered

The challenge

  • Affiliate fraud through multi-accounting inflated acquisition costs (CPA).
  • Thousands of wagers a day across phone and internet channels.
  • Duplicate accounts had to be found across the whole brand portfolio.

The solution

  • Weighted biographic and demographic attributes to score how likely two accounts belong to one person.
  • Cleaned and standardised account data, then used text mining to match names and addresses.
  • Tested multiple machine-learning algorithms and fuzzy-logic matching to pick the most accurate approach.

The outcome

The model identifies duplicate accounts with 93.7% accuracy. Suppressing affiliate payments for duplicates saves the operator approximately £80,000 every month.

A project by the BizAcuity team that built GAMWIT. Originally published at bizacuity.com.

Talk to us

See what GAMWIT would find in your data.

Book a 30-minute demo with our gaming analysts, or start with a health check to see where your business is leaking value.