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Resources

The gaming operator health glossary.

Plain-English definitions of the metrics and risks that decide whether a gaming business is healthy.

Anti-Money LaunderingAML

The controls operators use to detect and report attempts to pass illicit funds through gaming accounts, such as depositing and withdrawing with little real play.

Related: Compliance Intelligence

Average Revenue Per UserARPU

Revenue divided by active players over a period. Useful for trends, but it hides the gap between high-value and casual players.

Related: Marketing Intelligence

Bonus abuse

Exploiting promotions in ways the terms don't intend, often through multiple accounts, low-risk betting patterns or coordinated groups.

Related: Risk Intelligence

Business Health Score

GAMWIT's single 0–100 score combining the health of an operator's revenue, risk and compliance vitals, tracked over time.

Related: Solutions

Churn

When a player stops playing. Predictive churn models score each player's likelihood of leaving so retention can act before they go.

Related: Marketing Intelligence

Cost Per AcquisitionCPA

What it costs to win a new depositing player. Compare it with LTV to judge whether acquisition is profitable.

Related: Marketing Intelligence

Gross Gaming RevenueGGR

Total amount wagered minus total winnings paid out, before bonuses, taxes and other costs.

Related: Marketing Intelligence

Know Your CustomerKYC

Identity verification at sign-up or withdrawal. It confirms who a player is, but not how they behave afterwards.

Related: Risk Intelligence, Compare

Lifetime ValueLTV

The total net revenue a player is expected to generate over their relationship with the operator.

Related: Marketing Intelligence

Multi-accounting

One person or group operating several accounts, usually to claim welcome bonuses repeatedly or bypass limits.

Related: Risk Intelligence

Net Gaming RevenueNGR

GGR minus bonuses, promotional costs and, depending on definition, gaming taxes and fees. The figure most operators manage to.

Related: Marketing Intelligence

Player Account ManagementPAM

The core platform that holds player accounts, wallets and transactions. Its data is the starting point for most analytics.

Related: Compare

Personally Identifiable InformationPII

Data that identifies an individual, such as name, email or address. GAMWIT never collects player PII.

Related: How it works

Responsible GamingRG

Policies and tools that protect players from gambling harm, including behavioural markers such as loss chasing and stake escalation.

Related: Compliance Intelligence

VIP churn

The loss of high-value players. Small in number, they often account for a large share of NGR, so early warning matters most here.

Related: Marketing Intelligence

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